Privacy Policy
Last updated: 26th November 2025
This Privacy Policy explains how Adfinity Co., Ltd. (“Adfinity”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit https://adfinity.agency/ (“Website”) or contact us.
By using this Website or communicating with us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Company name: Adfinity Co., Ltd.
Registered address: Adfinity Co., Ltd., RSU Tower, Floor 7, 571 Sukhumvit Road, Khlongtan Nuea, Wattana, Bangkok 10110, Thailand
Email: info@adfinity.agency
Adfinity Co., Ltd. is the “data controller” responsible for deciding how and why your personal data is processed when you use this Website.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
Information you provide to us directly
Name
Email address
Phone number
Company name
Any other information you include in your message, proposal request, or attachments
You usually provide this information when you:
Submit a form on our Website (using the built-in Squarespace form)
Email or call us
Request a proposal or more information about our services
Information collected automatically
When you browse our Website, we may automatically collect:
IP address
Device and browser type
Operating system
Pages viewed, time and date of visits, referring URLs
Approximate location (based on IP address)
This information is usually collected using cookies, pixels, and similar technologies (see section 5).
3. How We Use Your Personal Data (Purposes)
We use your personal data for the following purposes:
To respond to and manage enquiries
To reply to your messages, schedule calls, and provide information about our services.
To manage client relationships and deliver services
To prepare proposals, keep internal records, and manage ongoing projects and communications.
To improve our Website and services
To analyse how visitors use our Website and to improve content, usability, and performance.
Marketing communications (where permitted)
To send you updates or marketing communications about our services, only where allowed by law and where you have not opted out.
Security, fraud prevention, and legal compliance
To maintain the security of our systems, prevent misuse, and comply with legal obligations.
We may store information submitted via the Website in our internal systems, such as our CRM and productivity tools for lead-tracking and follow-up.
4. Legal Bases for Processing
Depending on the situation and applicable law, we process your personal data based on one or more of the following legal bases:
Performance of a contract or steps prior to entering a contract
When you request a proposal or discuss our services with us.Legitimate interests
For example, to run and improve our business, maintain Website security, and communicate with you in a reasonable way about our services.Consent
For example, where required for certain marketing activities or for some categories of cookies/trackers. You can withdraw your consent at any time as described in section 9.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
Remember basic settings and preferences
Understand how visitors interact with our pages (analytics)
Help us measure and improve our marketing (e.g. remarketing/retargeting)
We may use tools such as:
Google Analytics
Meta Pixel
Google Ads or other advertising tools
Where required by law, we will ask for your consent before using non-essential cookies (for example, analytics or advertising cookies). You can:
Adjust your cookie preferences using any banner or settings tool shown on the Website; and
Manage or delete cookies in your browser settings.
Blocking or deleting cookies may affect some features of the Website.
6. Who We Share Personal Data With
We do not sell your personal data. We may share your personal data with:
Service providers / processors
Website hosting and platform providers (e.g. Squarespace)
CRM and communication tools (e.g. Pipedrive and Google)
Analytics and advertising providers (e.g. Google, Meta, others)
IT support and other operational service providers
These providers process personal data on our behalf and only according to our instructions.
Professional advisers
Lawyers, accountants, auditors or similar advisers where reasonably necessary.
Authorities and regulators
Where required by law, regulation, court order, or to protect our legal rights.
Some of these recipients may be located outside Thailand. When personal data is transferred outside Thailand, we take appropriate steps to ensure a suitable level of protection in line with applicable data protection laws (for example, contractual safeguards with our service providers).
7. How Long We Keep Your Personal Data
We keep personal data only for as long as necessary to achieve the purposes described in this Privacy Policy, including to:
Respond to your enquiries
Maintain records of our relationship with you
Comply with legal, tax, and accounting obligations
Establish, exercise, or defend legal claims
Typical retention periods (subject to change):
Leads and enquiry records: Up to 5 after the last meaningful interaction
Client and project records: As required by law
Analytics data: in line with the settings of our analytics tools (usually up to 36 months)
When data is no longer needed, we will delete it, anonymise it, or securely store it in an archived form where required by law.
8. Consequences of Not Providing Personal Data
You are not required by law to provide personal data to simply browse the Website. However:
If you choose not to provide the information requested in our contact or enquiry forms, we may not be able to respond, provide proposals, or deliver services you have requested.
9. Your Rights
Under applicable data protection laws (including Thailand’s Personal Data Protection Act and, where relevant, other local laws), you may have the right to:
Access your personal data and obtain a copy
Correct inaccurate or incomplete data
Delete your personal data in certain circumstances
Restrict or object to certain processing
Withdraw consent at any time where processing is based on your consent
Data portability, where applicable under local law
Lodge a complaint with the relevant data protection authority
To exercise any of these rights, or to ask a question about your data, please contact us at:
Email: info@adfinity.agency
Address: Adfinity Co., Ltd., RSU Tower, Floor 7, 571 Sukhumvit Road, Khlongtan Nuea, Wattana, Bangkok 10110
We may need to verify your identity before responding. We aim to respond within 30 days, or within the timeframe required by applicable law.
10. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. These measures include:
Access controls and authentication
Secure hosting environments
Internal policies and staff training
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Data
Our Website and services are not directed to children under 13 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without appropriate consent, we will delete it as soon as reasonably possible.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle your personal data.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.