Privacy Policy

This Privacy Policy explains how Adfinity Co., Ltd. (“Adfinity”, “we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit https://adfinity.agency (“Website”) or contact us.

By using this Website or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Company name: Adfinity Co., Ltd. Registered address: RSU Tower, Floor 7, 571 Sukhumvit Road, Khlongtan Nuea, Wattana, Bangkok 10110, Thailand. Email: info@adfinity.agency

Adfinity Co., Ltd. acts as the data controller for personal data processed in connection with this Website.

In some cases, personal data may also be processed by other Adfinity group entities, including Adfinity Ltd (UK), where relevant to contracting, invoicing, or client relationship management.

2. Personal Data We Collect

We may collect the following personal data:

Information you provide directly

• Name
• Email address
• Phone number
• Company name
• Any information included in messages, proposal requests, or attachments

This is typically collected when you submit a form on the Website, email or call us, or request information or a proposal.

Information collected automatically

• IP address
• Device and browser type
• Operating system
• Pages viewed, dates and times of visits, referring URLs
• Approximate location (based on IP address)

This data is collected using cookies and similar technologies.

3. How We Use Personal Data

We use personal data to:

• Respond to enquiries and communications
• Prepare proposals and manage client relationships
• Deliver and administer services
• Improve Website performance and usability
• Send marketing communications where permitted by law
• Maintain security, prevent misuse, and comply with legal obligations

Personal data submitted via the Website may be stored in internal systems such as CRM, email, and productivity tools for lead tracking and follow-up.

4. Legal Bases for Processing

Depending on the context and applicable law, we process personal data based on: performance of a contract or steps prior to entering a contract; legitimate interests, such as operating and improving our business; and consent, where required (e.g. marketing or certain cookies).

You may withdraw consent at any time where processing is based on consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to remember preferences, analyse Website usage, and measure and improve marketing performance. Tools used may include Google Analytics, Meta Pixel, and Google Ads.

Where required by law, you will be asked to consent to non-essential cookies. You can manage cookie settings via Website tools or your browser.

6. Sharing Personal Data

We do not sell personal data. We may share data with service providers (e.g. Webflow, Pipedrive, Google), analytics and advertising partners, professional advisers (lawyers, accountants), and authorities where legally required.

Some recipients may be located outside Thailand, including in the United Kingdom or other jurisdictions where Adfinity group entities or service providers operate. Where international transfers occur, we take appropriate steps to ensure adequate protection in accordance with applicable data protection laws.

7. Data Retention

We retain personal data only as long as necessary, including: leads and enquiries, up to 5 years after last meaningful contact; client and project records, as required by law; analytics data, typically up to 36 months.

Data is deleted, anonymised, or securely archived when no longer required.

8. Consequences of Not Providing Data

You may browse the Website without providing personal data. However, failure to provide requested information may prevent us from responding to enquiries or providing services.

9. Your Rights

Under applicable data protection laws (including Thailand's PDPA and, where relevant, the UK GDPR or other local laws), you may have rights to: access personal data; correct inaccuracies; request deletion; restrict or object to processing; withdraw consent; data portability (where applicable); and lodge a complaint with a relevant authority.

Requests can be made via info@adfinity.agency. We may verify your identity before responding.

10. Security

We use appropriate technical and organisational measures to protect personal data, including access controls, secure hosting, and internal policies. However, no system is completely secure.

11. Children's Data

This Website is not intended for children under 13. We do not knowingly collect data from children and will delete such data if identified.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by the “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact: Email: info@adfinity.agency. Address: RSU Tower, Floor 7, 571 Sukhumvit Road, Khlongtan Nuea, Wattana, Bangkok 10110, Thailand.